Sync failure and conflict (macOS)

This feature is available after applying for WORKS Drive or the Standard or Standard Plus plan of NAVER WORKS Core.

Display when sync failures and conflicts occur

Once synchronization is complete, any sync failures and conflicts will be displayed in the tray window.

Clicking on the failure/conflict item will allow you to view detailed information in the Sync Failure/Conflict list.

// start of content for ko
Tray window > Display content by sync status Description
  • Sync is complete.
  • There are items that have failed to sync, and the number of those items is displayed in parentheses.
// end of content for ko
// start of content for en tw

Tray window > Display content by sync status Description
  • Sync is complete.
  • There are items that have failed to sync, and the number of those items is displayed in parentheses.

// end of content for en tw
// start of content for jp
Tray window > Display content by sync status Description
  • Sync is complete.
  • There are items that have failed to sync, and the number of those items is displayed in parentheses.
// end of content for jp

Sync failure

// start of content for ko
Screen Description
This is when the synchronized folder/file is edited separately on the PC and server, so that the file data or file information is different even though the name is the same.

In this case, the files are saved in the WORKS Drive folder and My Computer in the following formats, respectively.

If an editing conflict occurs, files created in that format can be found on My Computer and WORKS Drive.

  1. Click the 'Failed/Conflicted Items' button in the sync feedback.
  2. Click the Edit Conflicts tab in the Sync Failures/Conflicts list pop-up.
  3. Check the file name or folder name of the item with the editing conflict and the name of the file saved on the server or locally.

The conflicting files are stored locally and on the server in the following file formats:

  • Local files: Conflict_Local_File.ext
  • Server files: Conflict_Serverl_File.ext
// end of content for ko
// start of content for en tw
Screen Description
This is when the synchronized folder/file is edited separately on the PC and server, so that the file data or file information is different even though the name is the same.

In this case, the files are saved in the WORKS Drive folder and My Computer in the following formats, respectively.

If an editing conflict occurs, files created in that format can be found on My Computer and WORKS Drive.

  1. Click the 'Failed/Conflicted Items' button in the sync feedback.
  2. Click the Edit Conflicts tab in the Sync Failures/Conflicts list pop-up.
  3. Check the file name or folder name of the item with the editing conflict and the name of the file saved on the server or locally.

The conflicting files are stored locally and on the server in the following file formats:

  • Local files: Conflict_Local_File.ext
  • Server files: Conflict_Serverl_File.ext
// end of content for en tw
// start of content for jp
Screen Description
This is when the synchronized folder/file is edited separately on the PC and server, so that the file data or file information is different even though the name is the same.

In this case, the files are saved in the WORKS Drive folder and My Computer in the following formats, respectively.

If an editing conflict occurs, files created in that format can be found on My Computer and WORKS Drive.

  1. Click the 'Failed/Conflicted Items' button in the sync feedback.
  2. Click the Edit Conflicts tab in the Sync Failures/Conflicts list pop-up.
  3. Check the file name or folder name of the item with the editing conflict and the name of the file saved on the server or locally.

The conflicting files are stored locally and on the server in the following file formats:

  • Local files: Conflict_Local_File.ext
  • Server files: Conflict_Serverl_File.ext
// end of content for jp

Sync conflict

// start of content for ko
Screen Description
This is when the synchronized folder/file is edited separately on the PC and server, so that the file data or file information is different even though the name is the same.

In this case, the files are saved in the WORKS Drive folder and My Computer in the following formats, respectively.

If an editing conflict occurs, files created in that format can be found on My Computer and WORKS Drive.

  1. Click the 'Failed/Conflicted Items' button in the sync feedback.
  2. Click the Edit Conflicts tab in the Sync Failures/Conflicts list pop-up.
  3. Check the file name or folder name of the item with the editing conflict and the name of the file saved on the server or locally.

The conflicting files are stored locally and on the server in the following file formats:

  • Local files: Conflict_Local_File.ext
  • Server files: Conflict_Serverl_File.ext
// end of content for ko
// start of content for en tw
Screen Description
This is when the synchronized folder/file is edited separately on the PC and server, so that the file data or file information is different even though the name is the same.

In this case, the files are saved in the WORKS Drive folder and My Computer in the following formats, respectively.

If an editing conflict occurs, files created in that format can be found on My Computer and WORKS Drive.

  1. Click the 'Failed/Conflicted Items' button in the sync feedback.
  2. Click the Edit Conflicts tab in the Sync Failures/Conflicts list pop-up.
  3. Check the file name or folder name of the item with the editing conflict and the name of the file saved on the server or locally.

The conflicting files are stored locally and on the server in the following file formats:

  • Local files: Conflict_Local_File.ext
  • Server files: Conflict_Serverl_File.ext
// end of content for en tw
// start of content for jp
Screen Description
This is when the synchronized folder/file is edited separately on the PC and server, so that the file data or file information is different even though the name is the same.

In this case, the files are saved in the WORKS Drive folder and My Computer in the following formats, respectively.

If an editing conflict occurs, files created in that format can be found on My Computer and WORKS Drive.

  1. Click the 'Failed/Conflicted Items' button in the sync feedback.
  2. Click the Edit Conflicts tab in the Sync Failures/Conflicts list pop-up.
  3. Check the file name or folder name of the item with the editing conflict and the name of the file saved on the server or locally.

The conflicting files are stored locally and on the server in the following file formats:

  • Local files: Conflict_Local_File.ext
  • Server files: Conflict_Serverl_File.ext
// end of content for jp
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