Mobile security

This feature is not available for the Free plan of NAVER WORKS Core.

Set company-wide policies to ensure the safe use of the NAVER WORKS mobile app.

  1. In the left menu of Admin, select 'Security' to expand the menu, then click 'Mobile Security' to go to 'Mobile Security'. On mobile, tap to open the menu.
  2. You can change the settings by pressing right to each field.
  3. Press 'Save' at the top to apply changes.

Lock screen

This feature is available after applying for WORKS Drive, WORKS Approval, or the Lite, Standard, or Standard Plus plan of NAVER WORKS Core.

Set to lock screen when members launch the NAVER WORKS mobile app.

Advanced settings Option
Require screen lock If the administrator sets the function to 'Required', the screen lock function is applied to all members. If set to 'Select', members can decide whether to set the screen lock or not.

If you change the setting to 'Required', members must register the PIN when they launch the mobile app next time.

  • Required - All members must set the screen lock
  • Optional - Members can decide whether to set Screen lock
PIN format Administrators can make members set the PIN in the format that the administrator selected.

If the PIN format is changed, you will need to register a new PIN when you launch the mobile app next time.

  • 4-Digit number
  • 6~10 alphanumeric
  • 8~10 alphanumeric
Unlock attempts You can specify the maximum number of attempts allowed before logging out when an incorrect PIN is entered. After changing the settings, they take effect the next time you unlock.

  • Log out of the mobile app after 3 to 10 failures

Feature limitations

Login duration

After a member logs in to the mobile app, you can set whether to automatically log out if they don't use the mobile app for a while.

After changing the settings, they take effect the next time the member logs in to the mobile app.

Data storage period

This feature is available after applying for the Lite, Standard, or Standard Plus plan of NAVER WORKS Core.

Set how long the members are allowed to store and view data in the mobile app.

Option  Description
Do not restrict You can view data for the entire period.
View data from only within the last 3/7/30 days
  • Message: Only the conversation history within the set period can be viewed. The message search results only include conversations within the set period.
  • Note: Only posts within the set period can be viewed and left in Note.
  • Board: Only posts within the set period can be viewed and left in Board.
  • Calendar: Only personal/member events and tasks within the set period can be viewed in Calendar.
  • Downloaded files: Only files downloaded within the set period remain on the member's device.

Limit image/text copy

This feature is available after applying for the Lite, Standard, or Standard Plus plan of NAVER WORKS Core.

You can change settings to restrict members from copying the images/texts to the clipboard on the mobile app.

Advanced settings Option
Do not restrict You can copy image/text to the clipboard from the mobile app.
Restrict You cannot copy image/text to the clipboard on the mobile app.

However, copying images and text is not restricted in areas where direct input is performed within the mobile app, such as writing emails and posts, and in the viewer and Drive document viewer/editor provided by the OS by default.

For the function that restricts file uploads in the mobile app, refer to 'Security > File Security'.

Mobile screenshot restriction

This feature is available after applying for WORKS Drive, WORKS Approval, or the Lite, Standard, or Standard Plus plan of NAVER WORKS Core.

To prevent internal security information from being leaked to mobile devices, NAVER WORKS app screen capture on mobile is restricted.

The mobile app screen capture restrictions only apply when the NAVER WORKS app is running.

  • Android: To capture the NAVER WORKS mobile app screen, a warning will be displayed and you will not be able to capture the screen. Since captures cannot be saved, they are not recorded in the Admin audit. When capturing with an external mobile app, the capture screen is saved as a blank black screen.
  • iOS: The NAVER WORKS mobile app allows screen capturing, but a warning prompts users to delete the captured screen. At the same time, detailed capture history (including user, device, and original image) is saved in 'Admin > Audit > Mobile Screenshots(iOS)'.

Mobile Device Management (MDM)

This feature is available after applying for WORKS Drive, WORKS Approval, or the Lite, Standard, or Standard Plus plan of NAVER WORKS Core.

To prepare for the loss or theft of a member's device with the NAVER WORKS installed, the administrator or members can remotely delete the data of the NAVER WORKS mobile app installed on the member's device.

To use the Mobile Device Management function, the administrator must turn on the NAVER WORKS MDM, and then have each member activate MDM on their device.

Option Description
Use Members can activate the Mobile Device Management function only when it is set to 'Use'.

  • Required - All members must register remote device manager: NAVER WORKS can only be used if the Mobile Device Management function is enabled on the member device. All members’ NAVER WORKS mobile app data can be remotely deleted.
  • Optional - Registered freely depending on members’ choice: Members can use NAVER WORKS even if they do not activate the Mobile Device Management function. You can only remotely delete data from the NAVER WORKS mobile app of those who enabled the Mobile Device Management.
Do not use Members cannot activate the Mobile Device Management function on the device.

Use 'Manage exceptions' to apply settings different from the company-wide policy for specific members.

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