Help Center Product GuideContactsGroup

Groups

This feature is available after applying for NAVER WORKS Core or WORKS Approval.

A group refers to a set of members you can communicate with and collaborate on projects or social clubs.

Within a group, you can use message room and its features (Note, Event, Task, Folder), and mailing list.

The member who creates the group becomes the Group Master, and the Group Master can change the group settings and manage group members.

Group types

There are three types of groups, as listed below.

  • All groups
  • Public group and private group
  • Group I Manage and Group I belong

All groups

The list of all groups is a list of 'Group I belong', 'Group I Manage', and 'All groups'.

  • Group I belong: The list of groups that you belong to
  • Group I Manage: The list of groups in which you are the Group Master
  • All groups: The list of all public groups, including 'Group I belong', and 'Group I Manage'

You can view the name and members of the group listed here, however, you cannot enter the group's message room.

You may not be a member of the group, but you can still send an email or event invitation to all its members. If you want to join a group, you can send a request via email.

Public and private groups

Groups can be categorized as public or private depending on their privacy settings.Only the Group Masters of each group can change the privacy settings.

Users who are not members of a private group cannot see it in the list of all groups, search results, or autocomplete suggestions. You can find public groups that you belong to or manage in the list of all groups.

Groups I manage and belong to

Depending on your management level, groups can be categorized as those where you are the Group Master and those where you are a member.

In Group of Contacts, you can view the groups where you are the Group Master in 'Group I Manage', and the groups where you are a member in 'Group I belong'.

Create a group

There are several ways to create a new group.

  • Create a group in Contacts
  • Convert a General Message Room to a group
  • Administrator creates a group in Admin

However, the ability to create groups may be restricted based on the administrator's settings.

Create a group in Contacts

Mobile

  1. Tap 'Contacts'.
  2. Tap .
  3. Tap 'New Group'.
  4. When creating a group of only the company members, tap 'New Group' on the group selection screen.
  5. Enter the group name and change the settings on Message, Note, Event, Task, Folder, and group notifications.
    • Group Type
      • Select 'External' to create a group with users from other companies.
        However, this function requires permission.
    • Group Information
      • Group Profile: Register a group profile.
      • Group Name: Enter a name for the group. You can enter up to 100 characters for the group name.
      • Group Description: Enter a description for the group.
      • Group Members: You can add Group Masters and members. The member who created the group becomes the Group Master and is automatically set as a member. You can add and delete multiple Group Masters and members.
    • Message room features setting
      • Tap 'Message Room Features' to set whether to use Message, Note, Event, Task, and Folder.
        • Message: Set whether to use Message.
        • Note: Set whether to use Note. With Note, group members can share posts with photos and files.
        • Event: Set whether to use Event. Group members can update and share group schedules in Event.
        • Task: Set whether to use Task. With the Task function, you can share and manage tasks together with group members.
        • Folder: Set whether to use Folder. Group members can upload, download, and share files with other members.
    • Mailing List
      • Set whether to use mailing lists. You can change the default email address entered.
      • Advanced settings for the mailing list can changed in Contacts on the PC web.
    • Group Notification: Send notifications to all members when the group is created, edited, or deleted.
    • Public Group: When deselected, the group will be hidden from the Contacts group list and will not appear in Contacts searches or autocomplete for members who are not part of the group.
      You can enter up to 100 characters for the group name. If the group is set to private, it will not appear in the group list, search results, or autocomplete suggestions.
  6. Tap 'Group Members'.
  7. Tap , and select the members you want to add as the Group Masters and group members.
  8.  Tap 'Save' to create a group.

PC Web

  1. Click at the top.
  2. Click 'Contacts'.
  3. In the left menu, click 'New'.
  4. Click 'Add Group'.
  5. When creating a group of only the company members, click 'Create Group' on the group selection screen.
  6. Complete the fields including the group name and description.
    • Group Information
      • Group profile: Register a group profile.
      • Group name: Enter a name for the group. You can enter up to 100 characters for the group name.
      • Group description: Enter a description for the group.
      • Members: You can add Group Masters and members. The member who created the group becomes the Group Master and is automatically set as a member. You can add and delete multiple Group Masters and members.
    • Message room features setting
      • Message: Set whether to use Message.
      • Note: Set whether to use Note. With Note, group members can share posts with photos and files.
      • Event: Set whether to use Event. Group members can update and share group schedules in Event.
      • Task: Set whether to use Task. With the Task function, you can share and manage tasks together with group members.
      • Folder: Set whether to use Folder. Group members can upload, download, and share files with other members.
    • Mailing list: Set whether to use Mailing List.
      • Email address: Enter the email address of the mailing list. You can change the default email address.
      • Advanced
        • Use as sender address: Select the member who can use the mailing address as the sender email.
        • Sending restrictions: You can limit the members who can send emails using the mailing address.
        • Block external domain emails: You can block emails sent from external parties.
      • External email: You can add contacts saved in External Contacts or enter an external email directly as mailing list members.
    • Privacy setting: If you uncheck the checkbox of the 'Public group', the group will be hidden from the list of groups in Contacts. The group will also not be exposed to users other than the group members in their search results or autocomplete.
    • Group notification: Send notifications to all members when the group is created, edited, or deleted.
  7. Click 'Add' to create a group.

Convert a General Message Room to a group

You can convert a General Message Room with at least 3 members, including yourself, into a group.

When converting a General Message Room with multiple members to a group, Message is enabled by default.The existing message room will be converted to a Group Message Room with the previous chat history remained.

Mobile

  1. Tap in a message room.
  2. Tap 'New Group'.
  3. Create a group profile by entering the group name and description. Then, configure the settings for message room features, mailing list, group notifications, and privacy.
    You can enter up to 100 characters for the group name and 300 characters for the group description.If the group is set as private, the group will not be displayed on the list of all groups and autocomplete.
  4. Tap 'Save' to create a group.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the message room you want to convert to a group among the message room list on the left.
  4. Click at the top, and then 'Create group'.
  5. Complete the fields including the group name and description.
    • Group Information
      • Group profile: Register a group profile.
      • Group name: Enter a name for the group. You can enter up to 100 characters for the group name.
      • Group description: Enter a description for the group.
      • Members: You can add Group Masters and members. The member who created the group becomes the Group Master and is automatically set as a member. You can add and delete multiple Group Masters and members.
    • Message room features setting
      • Message: Set whether to use Message.
      • Note: Set whether to use Note. With Note, group members can share posts with photos and files.
      • Event: Set whether to use Event. Group members can update and share group schedules in Event.
      • Task: Set whether to use Task. With the Task function, you can share and manage tasks together with group members.
      • Folder: Set whether to use Folder. Group members can upload, download, and share files with other members.
    • Mailing list: Set whether to use Mailing List.
      • Email address: Enter the email address of the mailing list. You can change the default email address.
      • Advanced
        • Use as sender address: Select the member who can use the mailing address as the sender email.
        • Sending restrictions: You can limit the members who can send emails using the mailing address.
        • Block external domain emails: You can block emails sent from external parties.
      • External email: You can add contacts saved in External Contacts or enter an external email directly as mailing list members.
    • Privacy setting: If you uncheck the checkbox of the 'Public group', the group will be hidden from the list of groups in Contacts.The group will also not be exposed to users other than the group members in their search results or autocomplete.
    • Group notification: Send notifications to all members when the group is created, edited, or deleted.
  6. Click 'Add' to create a group.

Change group settings and manage members

The Group Master can edit the basic information and change settings for group features. Also, the Group Master can manage the group members, such as adding or deleting them.

The following are the information and features the Group Master can make changes.

However, the Group Master cannot change the settings for group features if disabled by the administrator.

  • Group information settings
    • Group profile
    • Group name
    • Group description
    • Add or delete Group Masters
    • Add or delete group members
  • Group Message Room features setting
    • Set whether to use message
    • Set whether to use Note, Folder, Task, Event
  • Set whether to use mailing list
  • Group privacy settings

Delete Group Message Room features data

The Group Master can delete message room Note, Event, and Folder data to secure shared capacity.

After deleting data, it may take some time for the changes to be reflected.

Mobile

  1. Tap 'Contacts'.
  2. In Contacts, tap .
  3. Tap 'Group'.
  4. Tap the group you want.
  5. Tap at the top right.
  6. Tap 'Edit Group'.
  7. Tap 'Message Room Features'.
  8. Tap 'Delete Data'.
  9. Delete the data you want.

PC Web

  1. Click at the top.
  2. Click 'Contacts'.
  3. Click 'Group' on the left menu.
  4. Click the group you want.
  5. Click at the top right in Group details.
  6. Click 'Edit Group'.
  7. Click 'Delete Data' at the bottom right of the message room features section.
  8. Delete the data you want.

Delete a group

Group Masters can delete their groups in the group setting.

Deleting a group deletes all data stored in the group’s Message, Note, Event, Folder, and Mailing List and cannot be restored.

Leave a group

Group members cannot leave a Group Message Room by themselves.

Only the Group Master can add or delete group members.

If you leave the Group Message Room by the Group Master, you will no longer be able to view that group's messages, but your own posts and photos will remain in the group.

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