Call minimum requirements

To use the call and screen sharing functions smoothly on NAVER WORKS, the following requirements must be met.

System requirements

OS OS version
Android  Android 8.0 and later
iOS  iOS 14.0 and later
Windows  Windows 10 20H2 and later
Mac  macOS 11.0 and later

Stable operation is not guaranteed on iPod Touch, custom OS (Linux, Fire OS), or in virtual environments (simulators, emulators).
For Windows 10 N environment that does not use the media feature, you can use call and screen sharing functions after installing Media Feature Pack.

Device requirements

OS Device Note
Speaker Microphone Camera
Android Required Required Required
iOS Required Required Required
Windows Optional Optional Optional Devices that do not support video calls
- Intel HD 3000 graphics or lower
- Virtual camera environment
Mac Optional Optional Optional

You can start/join a call on the PC without a microphone or speaker device. However, you cannot use the call function properly and can only share screens.
Since the virtual camera environment (ChromaCam, Snap Camera, Iriun, etc.) is not supported on the PC, the video call function may have some issues while in use.

Network requirements

One to one calls

Category WiFi Ethernet 2G 3G 4G 5G
Voice call (kbps) 26 26 13 20 20 26
Video call (kbps) 126 426 63 120 120 126

Group calls

Category WiFi Ethernet 2G 3G 4G 5G
Voice call (kbps) 26 26 13 20 20 26
Video call (kbps) 176 476 113 170 170 176

The table shows the required one-way network speed for calls in an optimal network environment without packet loss.
When using a VPN environment, call traffic can increase by up to 40% in comparison.

Screen sharing

Setting Minimum Recommended
Default 2 (Mbps) 4 (Mbps)
When selecting 'Optimize for video sharing' 1.5 (Mbps) 4 (Mbps)
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