To use the call and screen sharing functions smoothly on NAVER WORKS, the following requirements must be met.
System requirements
OS | OS version |
Android | Android 8.0 and later |
iOS | iOS 14.0 and later |
Windows | Windows 10 20H2 and later |
Mac | macOS 11.0 and later |
Stable operation is not guaranteed on iPod Touch, custom OS (Linux, Fire OS), or in virtual environments (simulators, emulators).
For Windows 10 N environment that does not use the media feature, you can use call and screen sharing functions after installing Media Feature Pack.
Device requirements
OS | Device | Note | ||
Speaker | Microphone | Camera | ||
Android | Required | Required | Required | |
iOS | Required | Required | Required | |
Windows | Optional | Optional | Optional | Devices that do not support video calls - Intel HD 3000 graphics or lower - Virtual camera environment |
Mac | Optional | Optional | Optional |
You can start/join a call on the PC without a microphone or speaker device. However, you cannot use the call function properly and can only share screens.
Since the virtual camera environment (ChromaCam, Snap Camera, Iriun, etc.) is not supported on the PC, the video call function may have some issues while in use.
Network requirements
One to one calls
Category | WiFi | Ethernet | 2G | 3G | 4G | 5G |
Voice call (kbps) | 26 | 26 | 13 | 20 | 20 | 26 |
Video call (kbps) | 126 | 426 | 63 | 120 | 120 | 126 |
Group calls
Category | WiFi | Ethernet | 2G | 3G | 4G | 5G |
Voice call (kbps) | 26 | 26 | 13 | 20 | 20 | 26 |
Video call (kbps) | 176 | 476 | 113 | 170 | 170 | 176 |
The table shows the required one-way network speed for calls in an optimal network environment without packet loss.
When using a VPN environment, call traffic can increase by up to 40% in comparison.
Screen sharing
Setting | Minimum | Recommended |
Default | 2 (Mbps) | 4 (Mbps) |
When selecting 'Optimize for video sharing' | 1.5 (Mbps) | 4 (Mbps) |