Help Center Product GuideMailMail settings

POP3/IMAP

You can exchange NAVER WORKS emails by configuring POP3/SMTP or IMAP/SMTP in your email client.

The 'POP3/IMAP' setting will not be displayed if the administrator has not allowed the use.

Differences between IMAP and POP3

IMAP is different from POP3 as per the following:

  • Supports mailboxes, including personal ones in a folder format.
    If you set up POP3 in any email client, you cannot export emails in Sent, Spam, and Trash.
    Using IMAP supports all mailboxes, such as Sent, Spam, and Trash, in the form of folders across email clients on smartphones and other devices.
  • The server's mailboxes and the email client’s mailboxes are synced to ensure their contents match.
    When using IMAP, any changes made to your mailboxes—such as deleting, copying, or moving emails—on email clients set up on smartphones and other devices will be reflected in NAVER WORKS Mail.
    You can access the same email account from multiple email clients simultaneously, and changes made in one program will be reflected in the others. However, there may be limits on the number of simultaneous accesses to ensure performance and service quality.
  • You can preview part of an email before opening it.
    When using IMAP, email clients can preview the header and a portion of the email before downloading the entire email. Preview parts of email, which helps reduce data usage in mobile environments compared to POP3.

POP3/SMTP settings

When using POP3, you can configure settings such as the download range of emails and read/unread status.

PC Web

  1. Click at the top.
  2. Click 'Mail'.
  3. Click at the top right in Mall.
  4. Click 'Advanced'.
  5. Click 'POP3/SMTP' under 'POP3/IMAP'.
  6. Set the scope of application.
    • Only receive new emails from now: Only emails received after the set time is imported to POP3.
    • Receive both previous and new emails: Regardless of the time you set it, all existing emails are imported to POP3.
  7. Set the method for saving the original version.
    • Save the original to NAVER WORKS Mail Regardless of the settings of your email client, emails read using POP3 are saved to NAVER WORKS.
    • Save or delete according to email program settings: Depending on the settings of your email client, emails can be either archived or deleted in NAVER WORKS Mail.
      However, if you want to ensure that emails imported into your email client are also visible in NAVER WORKS Mail, check and adjust the settings according to the two cases below.

      • If you are using only one email client:In 'POP3/SMTP > Save original' you can configure the option to save the original email in NAVER WORKS Mail.
      • If you are using more than one email client:Set whether to save or delete the emails according to your email client settings in 'POP3/SMTP > Save original'. You must set each of the email client you are using to leave a copy of messages on the server (if not set to 'leave a copy of messages on the server', the emails that were transferred from the email clients will be deleted from the NAVER WORKS Mail).
  8. Set whether to mark as read.
    • Mark emails categorized as POP3 as read: Mark emails sent to the email client using POP3 as read on the web.
    • Mark emails categorized as POP3 as unread: Mark emails sent to the email client using POP3 as unread on the web.
  9. Set how to handle external emails.
    • Exclude external email when retrieving with POP3 When importing emails to an email client using POP3, emails imported through the import external email function will not be included.
    • Include external email when retrieving with POP3 When importing emails to an email client using POP3, emails imported through the import external email function will be included.
  10. Click 'Save'.

POP3 connection information

You can connect to POP3 from your email client after changing the settings as below:

  • POP server name: pop.worksmobile.com
  • POP port (secure connection method): 995 (SSL)
  • ID: NAVER WORKS email address (including the domain)
  • Password: Third-party app password (Enter a password created in 'Settings > Security > Third-Party App Passwords')

IMAP connection information

You can connect to POP3 from your email client after changing the settings as below:

  • IMAP server name: imap.worksmobile.com
  • IMAP port (secure connection method): 993 (SSL)
  • ID: NAVER WORKS email address (including the domain)
  • Password: Third-party app password (Enter a password created in 'Settings > Security > Third-Party App Passwords')

SMTP connection information

You can connect to SMTP from your email client after changing the settings as below:

  • SMTP server name: smtp.worksmobile.com
  • SMTP port (secure connection method): 465 (SSL) or 587 (STARTTLS/SSL)
  • ID: NAVER WORKS email address (including the domain)
  • Password: Third-party app password (Enter a password created in 'Settings > Security > Third-Party App Passwords')

If you have lost your mobile device or are no longer using POP3/SMTP or IMAP/SMTP, your administrator can change whether to use POP3/SMTP or IMAP/SMTP in Admin.

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