The services displayed may vary depending on the product you are using.
Audit provides a log to check members' usage records.
You can search by setting specific conditions and download the search results.
Logs are stored for up to 180 days.
ClovaNote
View the creation/deletion/download history of notes and folders in ClovaNote.
In the left menu of Admin, select 'Audit' to expand the menu, then click '{{clovanote}}'. On mobile, tap
to open the menu.
Mobile App
- Subject: The title of the note or folder name the task was performed is displayed. For the trash, it is displayed as an empty value with no title.
- Item: The item where the task occurred within the service.
- Task: Task performed by the user. The types of tasks are as follows.
- Create note
- Open note
- Download audio file
- Download transcript
- Download memo
- Create shared link
- Delete shared link
- Move to Trash
- Delete permanently
- Empty Trash
- User: The name and email address of the member who performed the task.
- Date: The date and time the task was performed.
PC Web
- Subject: The title of the note or folder name the task was performed is displayed. For the trash, it is displayed as an empty value with no title.
- Item: The item where the task occurred within the service.
- Note ID: Note ID in which the task occurred. Folders and trash are shown as empty values.
- Task: Task performed by the user. The types of tasks are as follows.
- Create note
- Open note
- Download audio file
- Download transcript
- Download memo
- Create shared link
- Delete shared link
- Move to Trash
- Delete permanently
- Empty Trash
- User: The name and email address of the member who performed the task.
- Date: The date and time the task was performed.
- Service Type: User environment that performed the task; There are PC web and mobile app.
Search ClovaNote audit logs
Search the ClovaNote audit logs.
Mobile App
- Tap the search icon on the '{{clovanote}}' page to expand the search menu and enter conditions.
- Tap 'Search'.
PC Web
You can search by selecting the period and using advanced search to apply multiple conditions per search.
- On the '{{clovanote}}' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.
- Click 'Search'.
Download ClovaNote audit logs
Download the audit log you viewed.
- On the '{{clovanote}}' page, use search to view the contents you want to download on the screen.
- At the top right, press 'Download' to request download.
- Press 'Log Download' on the left menu to navigate.
- Find the requested log and download the file.