The displayed services may vary depending on the product you use.
Audit provides a log to check members' usage records.
You can search by setting specific conditions and download the search results.
Logs are stored for up to 180 days.
AiStudio
Check the history of members creating, editing, and deleting AI Assistants, and the chat history with AI Assistants in AiStudio.
Create and edit AI Assistants
- In the left menu of Admin, select 'Audit' to expand the menu, then click 'AiStudio' to go to the 'AiStudio' screen of Audit. On mobile, tap
to open the menu.
Mobile App
- AI Assistant Name: The person who performed the task.
- Task: Task performed by the user. The types of tasks are as follows.
- Create AI Assistant
- Edit AI Assistant info
- Delete AI Assistant
- User: The name and email address of the member who performed the task.
- Date: The date and time the task was performed.
- AI Assistant ID: The unique value of the AI Assistant.
PC Web
- AI Assistant Name: The person who performed the task.
- Task: Task performed by the user. The types of tasks are as follows.
- Create AI Assistant
- Edit AI Assistant info
- Delete AI Assistant
- User: The name and email address of the member who performed the task.
- Date: The date and time the task was performed.
- Service Type: User-agent that performed the task. There are PC Web, PC App, and Mobile App.
- AI Assistant ID: The unique value of the AI Assistant.
Search the audit logs of creating and editing AI Assistants
Search the audit logs of 'Add/Edit AI Assistant'.
Mobile App
- Tap the search icon on the 'Add/Edit AI Assistant' page to expand the search menu and enter conditions.
- Tap 'Search' to search.
PC Web
You can search by selecting the period and using advanced search to apply multiple conditions per search.
- On the 'Add/Edit AI Assistant' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.
- Click 'Search' to view the search results.
Download the audit logs of creating and editing AI Assistants
Download the audit log you viewed.
- On the 'Add/Edit AI Assistant' page, use search to view the contents you want to download on the screen.
- At the top right, press 'Download' to request download.
- Press 'Log Download' on the left menu to navigate.
- Find the requested log and download the file.
Chat
- In the left menu of Admin, select 'Audit' to expand the menu, then click 'AiStudio' to go to the 'AiStudio' screen of Audit.
- On mobile, tap
to open the menu. - Select the 'Chats' tab to go to the 'Chats' page.
Mobile App
- AI Assistant Name: The person who performed the task.
- Task: Task performed by the user. The types of tasks are as follows.
- Send message - User
- Send message - Preview chat
- Receive AI response
- Receive AI response - Preview chat
- User: The name and email address of the member who performed the task.
- Date: The date and time the task was performed.
PC Web
- AI Assistant Name: The person who performed the task.
- Task: Task performed by the user. The types of tasks are as follows.
- Send message - User
- Send message - Preview chat
- Receive AI response
- Receive AI response - Preview chat
- User: The name and email address of the member who performed the task.
- Date: The date and time the task was performed.
- Service Type: User-agent that performed the task. There are PC Web, PC App, and Mobile App.
- Conversation ID: The unique value of the message room.
Search chat audit logs
Search the chat audit logs.
Mobile App
- Tap the search icon on the 'Chats' page to expand the search menu and enter conditions.
- Tap 'Search' to search.
PC Web
You can search by selecting the period and using advanced search to apply multiple conditions per search.
- On the 'Chats' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.
- Click 'Search' to view the search results.
Download chat audit logs
Download the audit log you viewed.
- On the 'Chats' page, use search to view the contents you want to download on the screen.
- At the top right, press 'Download' to request download.
- Press 'Log Download' on the left menu to navigate.
- Find the requested log and download the file.