Among the chat with external users features in the service menu, the connected user management settings can also be configured in the security menu.
LINE connection permissions
When the 'Chat with LINE user' feature is enabled, view the status of members available for connection and add or delete connected users.
Add a LINE connected user
Add members who can exchange messages with LINE users who are not the members of the company.
- In the left menu of Admin, select 'Security' to expand the menu, then click 'Manage External Message Users' to go to 'Manage External Message Users'. On mobile, tap
to open the menu. - Press 'LINE'.
- Press 'Add' to select members to allow LINE connection. Then press 'OK' at the bottom to complete.
Remove a LINE connected user
Remove members who are allowed to exchange messages with LINE users from the list of the members with LINE connection.
- In the left menu of Admin, select 'Security' to expand the menu, then click 'Manage External Message Users' to go to 'Manage External Message Users'. On mobile, tap to open the menu.
- Press 'LINE'.
- Check the checkbox of the member you want to remove and press 'Delete'.
Permission to connect with external NAVER WORKS users
When you enable the 'Chat with NAVER WORKS users from other companies' function, you can check the status of members who can connect and add or delete connected members.
Add members with the connection to NAVER WORKS of other companies
Add members who can exchange messages with NAVER WORKS users from other companies.
- In the left menu of Admin, select 'Security' to expand the menu, then click 'Manage External Message Users' to go to 'Manage External Message Users'.
- On mobile, tap to open the menu.
- Press 'NAVER WORKS of other companies' at the top.
- Press 'Add' to select members to allow external NAVER WORKS connection. Then press 'OK' at the bottom to complete.
Remove members with the connection to NAVER WORKS of other companies
Remove members who are allowed to exchange messages with NAVER WORKS users of other companies from the list of the connected members.
- In the left menu of Admin, select 'Security' to expand the menu, then click 'Manage External Message Users' to go to 'Manage External Message Users'. On mobile, tap to open the menu.
- Press 'NAVER WORKS of other companies' at the top.
- Check the checkbox of the member you want to remove and press 'Delete'.