To use the mobile app securely, you can enable a screen lock to activate each time you reopen the app.
Setting a screen lock helps keep your work data safe.
Enable screen lock
Mobile
- Tap 'Home' at the bottom.
- Tap .
- Tap 'Login and Security' to go to the screen where you can configure the 'Screen Lock' and 'Quick Login' features.
- Tap 'Screen Lock' under 'Unlock with PIN' to enable the screen lock.
- Set a PIN to unlock the screen.
- If no PIN is added, enter a new PIN and confirm it once again to add your new PIN and activate 'Screen Lock'.
- If the 'Quick Login' is activated in advance, enter the same PIN to enable 'Screen Lock'.
- After adding your PIN, you can then enable 'Unlock with Biometric Verification'.
- If you enable 'Unlock with Biometric Verification', you can log in using biometric authentication methods (e.g., fingerprint, face recognition, or any other method provided by your device) instead of entering a PIN.
- If you disable 'Unlock with Biometric Verification', you can only log in by entering a PIN.
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Disable screen lock
Mobile
- Tap 'Home' at the bottom.
- Tap .
- Tap 'Login and Security' to go to the screen where you can configure the 'Screen Lock' and 'Quick Login' features.
- Tap 'Unlock with PIN' under 'Screen Lock' to disable the screen lock.
- Enter your PIN to disable the 'Screen Lock'.
Change your PIN
You can change the PIN used for 'Screen Lock' and 'Quick login (Mobile app)' on your mobile app.
Mobile
- Tap 'Home' at the bottom.
- Tap .
- Tap 'Login and Security' to go to the screen where you can configure the 'Screen Lock' and 'Quick Login' features.
- Tap 'Change PIN' at the bottom
- Enter your current PIN.
- Enter a new PIN. Please note that you cannot use the current PIN as your new PIN.
- Confirm your new PIN to complete PIN registration.
When using the 'Quick Login' function, you must log in with your new PIN.