If a device is lost or no longer in use, administrators or members can use the Mobile Device Management feature to delete the NAVER WORKS app data on the device to protect corporate information.
To use the function, the administrator must set NAVER WORKS MDM to in use, and the Mobile Device Management must also be enabled on the member's device.
Enable Mobile Device Management
If the administrator has set NAVER WORKS MDM to 'Optional'
Members can enable Mobile Device Management of the device they are currently using.
Mobile
- Tap 'Home' at the bottom.
- Tap
. - Tap 'Mobile Device Management'.
- Enable Mobile Device Management.
- Android: Tap 'Register device' and tap 'Open'.
- iOS: Tap 'Install Profile' and install profile.
Even if you go back to the previous screen, you can continue using NAVER WORKS.
If the administrator has set NAVER WORKS MDM to 'Required'
MDM Profile must be installed to use the NAVER WORKS mobile app.
Mobile
If you did not install the Profile, the 'Mobile Device Management' screen will appear after logging in.
Tap 'Install Profile' to install Profile.
If you go back to the previous screen without installing Profile, you will be logged out from your device and will not be able to use NAVER WORKS.
Delete mobile app data
You can remotely delete data from the NAVER WORKS mobile app with Mobile Device Management enabled.
NAVER WORKS app will be initialized and files you downloaded will be deleted when deleting remotely.
However, only the data and files of the account currently logged in will be deleted when using multiple accounts.
Once deleted, you will not be able to restore the data.
Mobile
- Tap 'Home' at the bottom.
- Tap
. - Tap 'Device'.
- Select the device to remotely manage from the 'Devices Accessed Within the Last 3 Years' list.
- Tap 'Delete app data'.
PC Web
- Click your profile picture at the top right.
- Select 'Device'.
- Select the device to remotely manage from the 'Devices Accessed Within the Last 3 Years' list.
- Click 'Delete app data'.
Disable Mobile Device Management
Members can disable Mobile Device Management of the device they are currently using.
If a member disables Mobile Device Management, the administrator cannot initialize the app.
Mobile
- Tap 'Home' at the bottom.
- Tap .
- Tap 'Disable Mobile device management'.
- Read the instructions in the dialogue box and tap 'Disable Mobile device management' to disable Mobile Device Management.