This feature is available after applying for WORKS Approval.
Summarized information that users need to quickly view are provided as widgets. When you connect to your mobile, you can view the information you need at a glance and manage your tasks. You can also quickly navigate by tapping the desired menu in 'Service Menu'.
Mobile Home
Mobile Home is laid out as follows:
| Area | Description |
|---|---|
| â‘ Service Menu | Approval: Tap to go to 'Approval Home' (See Approval Home)
My Work: Tap to go to 'My Tasks' (see My Work) Reservation: Tap to go to 'Reservation Home' (See Reservation Home) |
| â‘¡ Admin Menu | Sales: Tap to go to 'Sales' (See Mobile Sales) |
| â‘¢ Widgets | Display a list of mobile widgets (see Detailed Descriptions of Widgets) |
Detailed Descriptions of Widgets
The detailed description of mobile widgets are as follows.
Depending on the product you are using or your account, the widgets offered may vary.
- Depending on the product in use:
- Using Approval only: Widget is provided for 'Approval Document'
- Using Attendance: Widgets are provided for 'Clock-in/out', 'My Annual Leaves' ('My Leaves' for part-time employees), and 'My Work Hours'
- Using Finance: Widgets are provided for 'This Month’s Settlement' and 'Corporate Credit Card Settlement' (when using corporate card linkage)
- Depending on the user account:
- The Approval Document widget is provided for Business Accounts
- The My Remaining Leave widget is provided for part-time employees
| Widget | Description |
|---|---|
| Approval Document | It displays the list of approval documents and received documents
|
| Clock-in/out | (When using the Attendance service or selecting the clock-in/out method as 'Mobile' in Set Work Arrangement) Clock-in/out information is displayed
|
| My Annual Leaves | (When using the Attendance service) It displays the information of your remaining annual leaves (remaining leaves for part-time employees)
|
| My Work Hours | (When using the Attendance service) It displays your work hours (daily average remaining time, accumulated time during calculation period) |
| This Month's Settlement | (When using Expense service) It displays the number of monthly settlement items
|
| Corporate Credit Card Settlement | (When using the Expense service, using corporate card linkage/possessing the corporate credit card) My corporate card usage/settled/unsettled information is displayed
|
: It is displayed if there are days on which work hours are not registered (days where clock-in or out is not entered and no absence schedule is planned) within the calculation period according to the work arrangement. Go to Clock-in/out Status and enter the work hours or fill out the ‘Work Result Request form’Clock-in/out Widget
If your company has enabled the Attendance service and selected the Clock-in/out environment as 'Mobile' in Set Work Arrangement, you can check the clock-in/out from the Clock-in/out widget on the mobile screen.
If the work arrangement is not specified, contact the Attendance Admin and after being assigned a work arrangement, you can then check the clock-in/out. Employees who use Select a Set Time to Clock-in/out (‘Report Approval of Work Schedule’) cannot check their clock-in/out unless they register their work schedule. (See Add Work Schedule)
When the Clock-in/out Records (Check Time) are Displayed Differently from the Work Hours
- In compliance with the Korean Labor Standards Act, work hours other than the general schedule are recognized as work hours only when the employer has ordered and approved of the work.
- Hours entered before the normal start time or after the normal end time for the day set in the work arrangement will only count as overtime if they fill out and have the ‘Work Result Request Form’ approved.
<Example>
A company where you work at a fixed schedule, clocking in at 9:00 AM and clocking out at 6:00 PM.
- Even if an employee arrives at 8:30 AM and clocks in (taps the ‘ON’ button), 30 minutes prior to 9:00 AM when normal work hours begin, they are not recognized as valid work hours unless the Work Result Request is approved.
- Even if an employee works past normal work hours until 12:00 AM (midnight) and clocks out (taps the ‘OFF’ button), which is after 6:00 PM when normal work hours end, they are not recognized as valid work hours unless the Work Result Request was approved. (Night hour records are not recognized as valid either.)
- In the above case, if the work result request is approved, 30 minutes in the morning and 6 hours in the evening are recorded as extended work hours. In addition, if the night work start time set by the company is 10:00 PM, extended (night) work hours of 2 hours are also recorded.
Clock-in/out Cards by Situation
The clock-in/out card is differently displayed, depending on the situation. The Clock-in/out check page, depending on each situation is as follows.
When the Clock-in/out Check Method Is ‘Once a Day’
Only the clock-in (‘ON’) button is displayed. After checking the clock-in, only the clock-out (‘OFF’) button is displayed, and the clock-out time is automatically calculated as the general work hour end time.
- Before Clock-in Check
- After Clock-in Check
When the Clock-in/out Check Method Is ‘Twice a Day’
You'll see both the clock-in ('ON') button in use and a clock-out ('OFF') button not in use. After checking the clock-in, the clock-in time is displayed on ‘ON’, and ‘OFF’ becomes activated. ‘OFF’ is displayed until the following day's ‘ON’ is activated.
- Before Clock-in Check
- After Clock-in Check
When It Is Not a Workday
On days set as holidays or days-off in the user's individual work schedule, the clock-in/out button is not displayed.
If you worked on a holiday, then ‘Create Work Result Request Form’.
When the Work Arrangement Is Not Registered
For employees whose work arrangement is not specified, the Attendance admin can check the clock-in/out after specifying the work arrangement.
When the Clock-in/Out Is Not Checked
For ‘Clock-in/out at a Fixed Time’ method, if you do not check the clock-in by the end of general work end time for that day, you can't check the clock-in/out for that day (today). You must ‘Create Work Result Request Form’ and get it approved for it to be recognized as valid work hours.
When Clock-in/out Time or Work Hours Are Entered by the Attendance Admin
If the Attendance admin enters the clock-in/out or work hours instead, then the clock-in/out button is deactivated.
When the Work Schedule Is Not Registered
- Employees who use the ‘Report Approval of Work Schedule’ method of Select a Set Time to Clock-in/out or Flexible Clock-in/out can't check their clock-in/out if they don't have work schedule on the day of the clock-in/out check. Clock-in/out checks are available once you request your work schedule and get it approved. Tap ‘Request Work Schedule’ to request it.
Clock-in/out Check
Depending on the check method, only clock-in is checked or both clock-in and clock-out are checked.
- The display start time of ‘ON’ is determined by the employee's work arrangement (e.g., By work arrangement, immediately after/30 minutes before/60 minutes before/90 minutes before/120 minutes before the general work start time).
- If the work arrangement is ‘Flexible Clock-in/out’, then ‘ON’ is displayed immediately after the set work start time for that day.
- In the ‘Clock-in/out at a Fixed Time’ method, if you use ‘late clock-ins’ according to the work arrangement settings, you can record late clock-ins.
- When clocking in after the general work hours, it is recorded as a late clock-in.
- For the late clock-in, you can't enter the clock-in time with a time earlier than the current time.
- When an employee set a clock-in notification in Set Notifications, and if the employee does not clock in by the set time, then the employee can't receive the notification. (Clock-in/out check notifications are not delivered on holidays/days-off according to the Work Arrangement Settings.)
- If the work arrangement is ‘Clock-in/out at a Fixed Time’ and a time unit absence or morning half day off is used, then the late clock-in status is not recorded.
- In the ‘Flexible Clock-in/out’ method, if you use ‘Compliance With Mandatory Work Hours’ according to the work arrangement settings, you can record the compliance with mandatory work hours.
- If you clock in later than set mandatory work start time or clock out earlier than set mandatory work end time, then it may be recorded as ‘Noncompliance’.
- You can't enter the clock-in time before the mandatory work start time in the case of noncompliance with mandatory work hours.
- If the employee enables clock-in (mandatory work hour start time) or clock-out (mandatory work hour end time) notifications in Set Notifications and does not clock in/out up to the set time, then they will receive a notification.
- When an absence is used, the mandatory work hour compliance status is not recorded.
- If you work after clock-out hours under the 'Clock-in/out at a fixed time' method, you must fill out the 'Work Result Request Form' and have it approved before it is reflected as overtime and night work hours. However, if the night hours set by the company according to the work arrangement are general work hours, then they are reflected as night work hours even if the work result request form is not filled out.
- In the ‘Flexible Clock-in/out’ method, if an employee works during the night work hours set by the company, then they must fill out the Work Result Request Form and get it approved for the hours worked to be recognized as night work hours.
Check Once a Day (Check Clock-in Only)
If the clock-in/out check method is Once a Day, then you can clock in/out as follows.
- Tap ‘ON’ on the 'Clock-in/out' widget in Mobile Home.
- Enter the clock-in time on the View Details page.
- Today’s date is displayed as the base date.
- By default, ‘Today’ is based on the general work hour start time of the base date.
- If an employee with Clock-in/out at a Fixed Time work arrangement does not clock in until the normal work hour end time on a workday, then it is considered an absence and the ‘ON’ button disappears. In such case, the employee must Create Work Result Request Form and get it approved for it to be reflected as clock-in/out time.
- For employees whose work arrangement is ‘Select a Set Time to Clock-in/out’, the work hour selection area is displayed.
- The work hours are set by the Attendance admin, and employees can select one among set hours. If you clock in later than all of the set clock-in hours, then you can only select the latest hours. However, if the Attendance admin has set the work arrangement so that the work hours can be selected regardless of the clock-in time, arbitrary work hours can be selected.
- Employees applicable for the ‘Report Approval of Work Schedule’ method can request their work schedules by selecting from work hour slots set by the admin. The work hour slot requested by the user is selected and displayed automatically in the Clock-in/out Check page, and it can't be edited.
- Enter the clock-in time in the ‘Clock-in’ field.
- You can select a clock-in date from the previous date, current date, and following date as of today. If you clocked in last night for urgent work and worked continuously until the next day's regular work hours, or if you work overtime after midnight, then select and enter the clock-in date.
- The clock-in time is displayed as the time when tapping ‘ON’ (hereinafter referred to as the current time), but it can be changed to a time before or after the clock-in time. However, if the Attendance admin didn’t allow changing clock-in time in the work arrangement, then the clock-in time is recorded based on company’s standard server time and can't be changed.
- When clocking in late, you can only enter time after the current time.
- ‘Work Location’ field can be displayed according to the work arrangement settings. Select a work location for the base date among work locations set by the company.
- The ‘Absence’ field is displayed when there is an absence schedule added up to the work hours requested by the user on the base date. If there are various absences in a day, then it is displayed by also adding up the base work hours (standard work hours in case of ‘Flexible Clock-in/out’).
- ‘Break’ and ‘Outside Work’ fields can be displayed according to the work arrangement settings. You can enter additional break hours in addition to the break hours granted by default or add outside work hours.
- The break hours additionally entered between clock-in/out records are deducted (-) from the total work hours on the base date.
- The outside work hours additionally entered before or after the clock-in/out records are added up (+) to the total work hours on the base date.
- If the work arrangement is ‘Clock-in/out at a Fixed Time’, the work hours entered before the start or after the end of the normal work hours are only reflected as overtime hours if approved through creating the ‘Work Result Request Form’.
- If the break time is granted in proportion to work hours, then break time is not automatically calculated for outside work hours that were entered additionally. Therefore, hours excluding break time must be entered or break time must be added separately.
- If clock-in/out is restricted only within a certain radius based on mobile location information, you will then be asked to allow access to your device’s location information. If you allow it, the clock-in/out record is saved if you're in a location where clock-in/out check is available. At this time, if you do not allow access to your device’s location information, then the GPS location cannot be confirmed and clock-in/out records cannot be saved.
- Allow access to your device's location to check your clock-in.
- If you check the mobile location information and the checked clock-in was in a place outside the allowed the radius, you cannot enter the clock-in and it will not be saved.
- Today’s date is displayed as the base date.
- Tap ‘OK’.
- The clock-in is completed, and ‘OFF’ on the clock-in/out card will be deactivated.
Check Twice a Day (Clock-in)
If the clock-in/out check method is Twice a Day, then you can clock in as follows.
- Tap ‘ON’ on the 'Clock-in/out' widget in Mobile Home.
- Enter the clock-in time on the View Details page.
- For more information on each item, see Check Once a Day (Check Clock-in Only).
- Employees whose work arrangement is ‘Flexible Clock-in/out’ can enter a clock-in time before the clock-in (‘ON’) is activated the following day. Tap ‘OK’.
- '‘ON’ is deactivated, and ‘OFF’ is activated.
- The 'ON' button will display your clock-in time.
Check Twice a Day (Clock-out)
If the clock-in/out check method is Twice a Day, then you can clock out as follows.
- Tap ‘OFF’ on the 'Clock-in/out' widget in Mobile Home.
- Enter the clock-out time on the View Details page.
- You can't enter a time later that current time as a clock-out time.
- The work hours can't be calculated unless you check the clock-out. If you leave the office without clocking-out, you must fill out the 'Work Result Request Form' and have it approved in order for it to be recognized as valid work hours.
- If you register a clock-out result on the night before the base date or the early morning after the base date, then select the date and then enter the time.
- ‘Work Location’ field can be displayed according to the work arrangement settings. You can select a work location for the base date among work locations set by the company, or edit the work location entered upon clock-in check.
- The ‘Absence’ field is displayed when there is an absence schedule added up to the work hours requested by the user on the base date. If there are various absences in a day, then it is displayed by also adding up the base work hours (standard work hours in case of ‘Flexible Clock-in/out’).
- ‘Break’ and ‘Outside Work’ fields can be displayed according to the work arrangement settings. You can enter additional break hours in addition to the break hours granted by default or add outside work hours.
- If the work arrangement is ‘Clock-in/out at a Fixed Time’, the work hours entered before the start or after the end of the normal work hours are only reflected as overtime hours if approved through creating the ‘Work Result Request Form’.
- If the work arrangement is ‘Flexible Clock-in/out’, where there is no separately defined end time for general work hours, the entered outside work hours are all aggregated as general work hours. However, if all base work hours are filled within the settlement period, it will be recorded as ‘Overtime’ upon approval.
- If the break time is granted in proportion to work hours, then break time is not automatically calculated for outside work hours that were entered additionally. Therefore, hours excluding break time must be entered or break time must be added separately.
- If clock-in/out is restricted only within a certain radius based on mobile location information, then you will be asked whether to allow access to your device’s location information. If you allow it, the clock-in/out record is saved if you're in a location where clock-in/out check is available. At this time, if you do not allow access to location information, then the GPS location cannot be confirmed and clock-in/out records cannot be saved.
- Allow the access to your device's location information for clock-in/out checks.
- As a result of checking mobile location information, if clock-in is checked at a place outside the allowed location, you can't clock in and the clock-in record is not saved.
- If you ‘Use’ an early clock-out based on your ‘Set Work Arrangement’, then clocking-out before the general work hours will be recorded as an early clock-out.
- If the work arrangement is ‘Clock-in/out at a Fixed Time’ and a time unit absence or afternoon half day off is used, then the status of early clock-out is not recorded.
- If an employee enables clock-out notifications in Set Notifications and does not clock out until the set time, then they will receive a notification.
- If tapping ‘OFF’ directly links you to the Work Result Request Form, the option whether to use the Work Result Request Form is provided if the base work hours have exceeded within the settlement period when using the ‘Flexible Clock-in/out’ work arrangement.
- When the base work hours have exceeded within the settlement period and the Work Result Request is not approved, they will not be recognized as work hours even if the clock-in/out times are recorded.
- The connection time of the Work Result Request Form may vary depending on whether the inclusion of 'Absence Hours' is checked for the base work hours set in the work arrangement settings. (See 'Attendance > Work > Manage Work Arrangement')
Reset Today's Clock-in Time
You can reset the clock-in record of that day when clocking out, so that you can redo the clock-in check.
The following describes how to reset today's clock-in time.
- When clocking out, tap 'Reset' in the View Details pop-up window. When you run the reset, the entered clock-in time is reset. However, you cannot reset it in the following cases (including ‘Reset’ not being displayed).
- If the work result request form has been filled out for that day
- When the employee's work arrangement setting has been selected as ‘Consider as having worked during entered hours even if clock-in/out times are missing’
- If time change is set to ‘Not allow’ when setting the work arrangement
- If you want to reset all clock-in/out times, reset them in My Work > Manage Attendance > Clock-in/out Status.
When you reset the clock-in/out information, then absence hours registered for that date are also reset. If you don't enter the clock-in/out times after resetting them, they won't be reflected to work hours.
How to Improve Location Accuracy on Mobile for Clock-in/out Check
The following describes how to improve the accuracy of your phone's location when checking clock-in/out.
iOS
- Enable improved location accuracy.
- Starting with iOS 14 or later, iOS users can choose between ‘Precise Location’ and ‘Approximate Location’. If you enable ‘Precise Location’ in 'Settings > Application > NAVER WORKS > Location', the location accuracy will improve significantly.
- Activate WiFi and Bluetooth.
- Simply enabling WiFi and Bluetooth will significantly improve location accuracy.
- Your mobile device will search for nearby WiFi access or Bluetooth devices to improve location accuracy.
- Enable location services and location permission settings.
- Location services and location access permissions must be enabled for a mobile device to get your location.
- Enable ‘Location Services’ in ‘Settings > Privacy & Security’.
- Select 'NAVER WORKS' from 'Settings > Privacy & Security' and select 'While Using the App' under Allow Location Access.
- Location services and location access permissions must be enabled for a mobile device to get your location.
Android 12 or Later
- Enable improved location accuracy.
- Enable Google location accuracy: Google location accuracy refers to a device location setting that allows your phone to use more sources to find your most accurate location. If you stop using Google location accuracy, your app may not be able to get the exact location of your device.
- Improve your location accuracy by enabling Google location accuracy.
- Enable ‘Improve Location Accuracy’ in ‘Settings > Location > Location Services > Google Location Accuracy’.
- Set location services and location permissions: Location services and location access permissions must be enabled for a phone to get use location.
- Under 'Settings > Application > 'NAVER WORKS' > Permission > Location', enable 'Allow only while using the app' or 'Allow all the time' and 'Use precise location'.
- Enable Google location accuracy: Google location accuracy refers to a device location setting that allows your phone to use more sources to find your most accurate location. If you stop using Google location accuracy, your app may not be able to get the exact location of your device.
- Activate WiFi and Bluetooth.
- Simply enabling WiFi and Bluetooth will significantly improve location accuracy.
- Your mobile phone will search for nearby WiFi access or Bluetooth devices to improve location accuracy.
Under Android 12
- Improve location accuracy
- Enable high location accuracy.
- In ‘Settings > Connection > Location’, select ‘Location recognition method’ (or ‘Mode’), and then select ‘High accuracy.’
- Enable location permission settings.
- Select 'NAVER WORKS' from the 'Settings > Application' list, and enable 'Location' from its permissions.
- Enable high location accuracy.
- Activate WiFi and Bluetooth.
- Simply enabling WiFi and Bluetooth will significantly improve location accuracy.
- Your mobile phone will search for nearby WiFi access or Bluetooth devices to improve location accuracy.